Southwest Rubber Stamp

Southwest Rubber Stamp Company www.swrubberstamp.com Unprofessional, threatening and plain distasteful. Does not deliver. Albuquerque, New Mexico

20th of Jan, 2011 by User710892

It began as a gag gift that I could have purchased at my local Michael's or Jo-Ann store. Ordered an embosser with the NY logo and the Dept of Health imprint. Not knowing this was "illegal," I was informed of so by this merchant. Ok, so be it. Told this merchant to delete the alleged illegal wording and send the new and improved embosser, but instead was accused of breaking the law, illegal doings(?) and supposedly he will bereporting meto Homeland Security (what?). Since I did not get the item I ordered (they make it right away without telling you it is illegal in some sort, charge you and then tell you you cannot get your money back for an item that is already made, even though you may not receive it, NICE way to make some money); I was insulted, called ignorant, basically implied that I am some sort of terrorist and that again, I am being reported to the authorities (what? again??!!). I am an avid online shopper and this has been the most distasteful online experience I have ever had, with the most unprofessional business I have EVER dealt with. Do not waste your time and money at this site, it seems that it is run by someone who probably majored in basket weaving and not business. Below is a sample of what I, as a consumer, had to deal with:

"..your ignorance is pushing the boundaries."

"...do not appreciate being scammed by you and I will do whatever it takes to see you are investigated fully by the law.

Your choice". If you would like the full context of the exchanged emails, please let me know and I will be glad to send them to you. I am sure they are a legitimate business who do provide good customer service, but, as a one time consumer, I will not deal with this unprofessional person representing this outfit. Buyer beware. Shop at your local Michael's and save yourself some grief.

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