South Bay Expressway

South Bay Expressway 1129 La Media Rd Complaints to BBB, San Diego, California

7th of Dec, 2010 by User142658

I got the 1st notice 11/05/10 the violation date 9/28/10 for a toll of $4.50 and penalty $100. We bought the car and transfer the title on 10/18/10 so I contact the South Bay Expressway sent in the proof of registration in November said I wasn't the owner of the car then this should be dismissed. Today they send another notice said:

"This letter is being mailed in response to your request for an administrative review. We have reviewed the citation related and our records indicate that the citation is valid. Your request for dismissal did not meet California Code requirements and has been denied. If you desire to contest the notice, you will have 15 days to pay the total amount due to South Bay Expressway, and request a hearing. If the hearing officer rules in your favor, you will receive a refund in six weeks"

Are you kidding me??!! paid and ask for refund later, what kind of business is this $4.50 toll and $100 penalty?! I didn't own the car then until 10/18/10. I don't live, work or have any business in South Bay. They didn't even send picture proofs, I will be complaint with BBB website next.

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Comments

4753 days ago by Sbx

We rely on records provided by the California DMV to pursue those who choose not to pay the toll. The California DMV indicated you were the registered owner of the vehicle on the date of the violation. Our research indicates this violation occurred the same day the DMV indicates you took possession of the vehicle and the DMV does not provide us with the time you took possession of the vehicle so we have waived the violation as a courtesy to you. You will receive a dismissal notice in the next 7 to 10 business days for your records.