| Rent a wreck |
| Rent a wreck George Kevin Centures , Kensington Rent a wreck. NO INSURANCE , FRAUD kensington, Maryland |
| 30th of Jun, 2011 by User155383 |
| I was involved in a accident with a driver who was driving a Rent a wreck from Kensington, MD. The driver didnt have insurance and said he instead purchased insurance through Kensington Rent a wreck. Unfortunately the insurance company provided by Rent a wreck (Lincoln General insurance) is going out out of business. Furthermore Lincoln General Insurance they told me they never had a policy with this company. I called the Kensington office to tell them that there insurance company was telling me they didnt have a policy with them, and the employee hung up on me. I called back 3 times and they didnt answer the phone. This company is putting drivers in jeopardy by providing vehicles without insurance. Luckily I have USAA insurance and they are going to cover the expenses (I have uninsured motorist insurance). Shame on you Kensington rent a wreck. |
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On 7/1/2011 I received an alert that a complaint had been filed against our Kensington MD Rent-A-Wreck location and I am offering this rebuttal to the complainant. The report posted at Ripoffreport.com contains a factual inaccuracy about the insurance carrier used by this Rent-A-Wreck and the status of the vehicle insurance as of 7/1/2011, the date of the report.
The report and complainant stated that the location was insured by Lincoln General Insurance, and that the location did not have valid insurance on its fleet of vehicles at the time of the alleged collision. The complainant also stated that Lincoln General Insurance was ‘going out of business’. All three of these statements are false.
This location is and was insured by GMI Insurance, which is a specialty carrier that insures many types of rental fleets as well as other fleet vehicles. There is a valid Certificate of Insurance in place for this location reflecting a Million dollar policy of which our company, the franchisor of the Kensington location, is a named additional insured. Therefore, as a named insured of this policy, we are alerted of any lapses. There have been no lapses. The insurance policy number in place at the Kensington branch at the time of the alleged accident is GMIR000100-0110 and this policy is valid from 12/20/2010 – 12/20/2011.
In regards to Lincoln General, this is a company with over 30 years of history as an insurance company and I can find no information reflecting a cease of business for them or their parent company Kingsway Financial Services Group (KFS – NYSE) .
This complaint contains a troubling amount of inaccurate information. I invite the complainant to contact me, Jason Manelli, directly at 240-581-1357 so that we can assist them in filing an insurance claim if that is the proper course of action. We are committed to providing the best customer service in the car rental industry, and I welcome the opportunity to further assist the individual who filed this complaint. |
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