We pulled over to inspect the damage and found that the plexiglass had actually hit corner first into the bumper. She was lucky to be alive. We drove straight through the night and arrived in NY at about 3am. Upon waking the next morning, I immediately called Penske and told them about the damage. Their response was that, "they are not responsible for something laying in the roadway". So I asked,"then why did I purchase full coverage insurance that I quote, "includes third party claims"?! My wife and I are filing a claim based on DAMAGE caused by YOUR TRUCK. Their response you ask? "Again sir, we don't cover that kind of thing." Really? It is a third party claim. That is covered in your insurance package. Guess what? They are outright refusing to pay the damages. Big surprise. Corperate pig screws the little people. Anyway, after all that, I spent the morning unloading the truck only to find that the mattress and box spring to my bed are soaked and laying in a pool of water at the back of the truck. I finished emptying the truckand took it back to the drop off site. After telling them about both incidents the gave me a number to call. They did NOT ask to see the bed OR car damages. Hmmmmm. So, I went home to call penske AGAIN. Told me that they would cover the damages as long as I send pictures and have a receipt for the bed. Now, the pics, not a big deal. Understandable. The receipt? The bed is 3 years old. Why in the h**l would I have a receipt?! In conclusion, I purchased the TOP insurance packag that they had, yet they are covering NONE of the damages! Thanks a lot Penske! Go EFF yourself with a splintered log!