It Works

It Works! Be Caution of Becoming Loyal Customer Grand Rapids, Michigan

9th of May, 2011 by User551304

On April 9, 2011 I attended Natural Health Show at Greensboro Coliseum. While at the event I was introduced to a company called It Works. I purchased a product called Greens and was told to become a loyal customer I would just need to make 3 purchases within 3 months and I would receive the discount rate. On April 10, 2011 I received an email for the company welcoming me as a loyal customer. On April 11, 2011 I received an email my product has been shipped. On May 10, 2011 my credit card was charged $44.51 for another order of Greens. If I had an agreement in hand or online I would have known the cancellation policy as well as the automatic charges. However when I left the Health Show all I had was a brochure of products. When I called customer service I was told there is an automatic shipment each month as a loyal customer. In order to cancel my account I would have to pay $50. Therefore the customer service rep suggested I make a smaller purchase for June then cancel account. Now I stuck with 2 orders of Greens as well as order in June and I want nothing to do with company but left with their products. The customer service calls are not recorded, the company does not send any information or follow ups, I have only heard from them 2 times. I would not recommend this company to anyone.

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