Consumer reviews and reports on scam companies, bad products and services
Cell-Control.com
Cell-Control.com scam, Scam!!!, Internet
14th of Jun, 2011 by User216996
I tried this so called cell phone spy software from cell-control.com. It makes big claims to do amazing stuff (listen to calls, read sms texts, never have to touch the target phone, gps, simple and easy download in minutes).
1) dowload was a zip file and I had to use 3 zip programs to finally open
2) tried to download files to cellphone, received errors of 907 invalid files
3) I emailed the company, was given a generic message to use an updated zip file program
4) with a little techno knowledge I have, after 3 days I found out how to down load files properly
5) files download, press run and I get "java lang, noclassdef found" error
6) for 4 days straight I emailed then to get same generic message "Here are the steps to download to Blackberry. Site claims 100% refund, I have request 10 times, but they keep replying with messages on how to download files to a BlackBerry. Never Use This Scam called CELL-CONTROL.COM
Comments
4893 days ago by Shellybones
I am having the same issues no response from the 24/7 support, they have let me download the product 3 times but what is the point if you cant open the zip files. the jar files are ok but the tar files wont unzip. they make it sound so simple. bearing in mind you wouldnt turn to this sort of idea unless you were out of your mind with worry. what a joke
4883 days ago by Ericpro1
I paid for this software over 100 bucks. This software is not meant to work at all. They hide them self under the fact that you opened the software and unopened software can not be returned. Well if the software does not work at all there has to be some type of protection against that.


please void this software as I am now out of 100 dollars and i am sure the next victim will be as well.
4879 days ago by Edu76ers
Hi all, I can help you out. I'm a reseller for Cell Control and I understand their customer service is really bad. I personally had to physically track down the company technicians to get the specific unzipping and installation details. Apparently you have to convert the files again. I can do that for you. Send the zip file to [email protected] together with the specific phone model you're using. I'll customize it for your phone and send it back to you. After you've seen it work you can then go ahead and "tip" me out of your clear conscience, not necessary though. I'm just trying to create a healthy market for this software as I wouldn't want to be associated with selling a fraud product.
4878 days ago by Cheaters123
Well I Have asked question about this product and no one will answer me.. on the site it say you can ask a question then I do and it tell me my question is to short and wont send it in and have sent an email to [email protected] and no answer there either.
4878 days ago by Woowoo
Totally agree!!! I have contact these people over and over and they tell you the same mess its like they copy and paste the same thing from there website to answer any questions you have. This is a TOTAL SCAM...Do not get caught up in this mess. I have downloaded the file on my computer, convert the JAR files to APK, and it still wont open or work on my Android phone. They tell you this mess about if your not 100% satisfied you will get a refund that is a lie. These people will keep sending you the same nonsense that they have on there website word from word. Now they have made up this so call Edwin trying to cover up/help but he doesn't answer your email. Just send you back a(n) Auto Responder stating that email was received and he will get back with you shortly. This is a SCAM, SCAM, SCAM...Not only did I get scam but a second payment was taken out of my account when I informed them that the file they sent me was already stating that it was open and I couldn't download it. WOW I have really learned my lesson..I'm going through my credit card company now trying to dispute this and to let them know how these people are Con artist
4878 days ago by Woowoo
Oh I forgot to mention when you go on the website Cell-control.com they make it seems so good and so easy but once they con you out of your money they will send you this manual on how to install the software and that's when they tell you about I phones you will have to jailbreak your phone..This IS NOT mentioned on there website. Also with the Androids you will have to convert files and all kind of mess. I did exactly what they said and it still didn't work. They really let you know just how much they care once you pay for the software. This is the return policy on there website(you will see what I am talking about when I say you will see how much they care once they take your money)

WEBSITE- We are absolutely confident that, when you download Our Cell Control Package you'll be thoroughly delighted that you've made this investment. Your complete satisfaction is vitally important to us because our work relies on satisfied customers like you, who get excited about what we have to offer and realize the immense value of our offering.

That's why we are happy to offer you a personal guarantee. Our product has a 30 day refund policy if the software does not work as described on the website, is incompatible with the handset or it has a bug and there is no resolution within a week.

So, if you are not satisfied, just send us an email with a brief explanation on why it did not work for you and you will be given a full refund!


Once you pay this is the refund policy they send you.

MANUAL THEY SEND YOU AFTER YOU PAY-
.Q) What is your refund policy?

A) Software products and services are provided 'as is' without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Software download purchases are non-refundable. If you purchase and download the software successfully, it is not possible to return it for a refund as a successful download is regarded as an opened and used product.More over, there is no way of knowing if one continues using the software after a refund has been issued. Therefore, due to the nature of software licensing, our 30 Day Money Back Guarantee does NOT apply to this product in all cases.Our product has a 30 day refund policy from the date of purchase if the software does not work as described on the website, is incompatible with the handset or it has a bug and there is no resolution within a week.

No refunds are allowed in any other cases.

Please note that we cannot be held responsible if you have no or little knowledge on how to download, save or unzip software. Hence, our refund policy DOES NOT cover downloading, saving and unzipping this software.If you have any problems downloading, saving or uncompressing software, you will need to contact your computer tech ot IT person.Also, we have explicitly mentioned in the terms and conditions on our website that if you do not feel you are capable of using this program unsupported do not purchase this program.

Having cleared the applicabality for a refund, in most cases all sales are final!


Now do you see the difference on how everything change once you pay. These people are a trip they really came up with a scam this need to be investigated and they need to close the website DOWN!!!

P.S. Uninstall the software from your computer(if it let you download ) these Scam artist might get inside your computer and you don't know what will happen next. No sense of keeping something that don't work. I opened up one of the images and it was the 30 day money back guarantee. They just sent us anything to get our money.
4874 days ago by Londonliv
I have also fallen for this . I paid £56 for this pile of crap. I have emailed support@cell-control to ask for a refund but it just bounced back.
Unfortunately it appears I have lost my money to this scam. Please do not waste your money
4873 days ago by Anonymous
I wish I had come upon this information before I wasted my money. This place is definitely a scam. I downloaded the files to my computer, transferred them to my Android phone and I was not able to open the files there either. I sent an email to their "customer service" and received the exact same information that was in the horrible user manual. Please avoid this product. It does not work; at least for android. I'm going to try a BBB complaint.
4865 days ago by Snowy824
Wow!! Thank you ALL for your response regarding this company and so sorry to hear about your experience with this company. Has anyone field a complained with the BBB also? I was about to sign up, but thought I'd get info from the web. I appreciate your invaluable response.
4865 days ago by Snowy824
Wow!! Thank you ALL for your response regarding this company and so sorry to hear about your experience with this company. Has anyone field a complained with the BBB also? I was about to sign up, but thought I'd get info from the web. I appreciate your invaluable response.
4864 days ago by Fastlife7
I'm so Pissed off about the site I got ROBBED&No way to get My Money Back&Just Imagine How much Money this Scam has made there has to be a way to SUE them for Money Back Please inform Me on ways to do this I feel so Stupid but at the same time LETS ALL DO SOMETHING ABOUT THIS, because I bet they have made Millions off of this SCAM 910-574-2044 AnyTime lets Fight Back if anybody knows how let Me know Steve/
4859 days ago by Anonymous
Sigh! Thank god, i just managed to come on this site first before making the investment.
4857 days ago by Londonman
Please please see this message about CELL CONTROL .
Please do not fall prey to this it is all rubbish and non sense its BULL SHIT . i have asked for a refund and i m not able to get it. i have lost 56 £ pleas do not try it
4853 days ago by Tracey Kaufman
same thing happened to me...I'm out $70 for nothing...FRAUD
4851 days ago by Trickedagain
I fell for it as well, sounded great until you see whats really there. No customer service but a automated response. I used paypal/credit card and I am sure I will be covered on this. There is always someone out there to lazy to make a real living. Watch out for some others out there as well. If you watch the video, they all use the same one LOL. I planned on using mine to find a cheater, realized if there is a doubt, there's usually a good reason for it. Good luck to all of you out there in the same position.
4849 days ago by Sagiatta
GOD WHAT A SCAMMER... IS THERE ANYWAY WE CAN PUNISH SUCH BASTARDS... WHY NOT FIND THEM OUT, THEIR ADDRESS ETC. AND LOCAL PERSON CAN REGISTER CASE AGAINST THIS CHEATER...
4849 days ago by Blackfield
i have the same exact issue. It is definitely a SCAM. After my 3rd email they have stopped responding even with their automated stupid replies. Its so obvious they will never ever refund the money.
Never ever buy this software.
4838 days ago by 54me
Does anyone know if there is similar software out there that actually works?
4836 days ago by Mcraytonn
Hi everyone,
I agree, cell-control absolutely scam.
I tried spybubble for my 2 children and it's really works
If you want try : http://tinyurl.com/3h9rr64
4835 days ago by MaxineC
I got totally ripped off: I prepaid for 2 years and I am not getting what's advertized to me. I didn't get a refund neither, and I discussed this with them multiple times. I even got them to admit that they're wrong by promising me a refund check (which I never received). Everybody should be warned: http://OnlineStorageSolutionScam.com

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