ADT SECURITY $99.00 INSTALLATION IS A LIE!!!! BIRMINGHAM, Alabama

22nd of Nov, 2011 by User140731

The ADT Security commercial for the 99.00 installation is a lie and scam! Do not fall for it... When the gentleman came in to install our system he first walked around the home to see how many windows and doors we have. First let me start off by saying the 99.00 installation comes with 2 motion detectors and 2 door alarms. The first thing the installation guy said is we need a wireless communicator so if we loose power or our phone line the police would still be notified, right there was an additional $149.00 plus an additional $5.00 a month in monitoring fees. So then he went outside and did a walk around of the home and went into his vehicle for about 30 minutes. We had no idea what was going on. Eventually he came back in and was carrying boxes and boxes of items, and I thought here we go. He first stated to guard our whole home, fort knox security he called it, it was going to cost us $1700.00!!!! My first response was no way. So he said ok, I understand I have another great deal which will still keep you and your family safe, and the cost was $800.00!! I told him no way, we have 2 doors, which it came with automatically and 2 motion detectors which would be in the home. When I told him no, his response was I guess you do not care about your families safety. My mouth hit the floor and so did my wife. Our home is not that large, where the motion detectors are located and the door alarms are located if someone breaks in, the alarm will go off immediately. So be prepared for more cost when they show up, and they will tell you, you are a bad person if you dont take out the higher priced system. When my contract is up I will be going to another company. I do not need an installation person insulting my choices. On top of it something that should take an hour took almost 4 hours because he would not stop about upgrading the system. We have friends who went with ADT and ran into the same problem, so I recommend staying away from ADT. I emailed ADT about the experience after they left and never heard a word from ADT.

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