Consumer reviews and reports on scam companies, bad products and services
WholesaleGateOpener Defective gate opener! Company would not pay for return postage and then refuses to refund $, Internet
7th of Feb, 2013 by User803234
Do NOT buy a gate opener from this company -- they sold us a defective gate opener and then wouldn't pay return postage in order to get a refund. Our story: We bought a $400+ gate opener from this RIPOFF in November 2012. We installed it and it couldn't handle the gate load (although this was supposedly a bigger motor than the gate called for). We contacted the company who sent us a return authorization memo. Yeah! BUT... they wanted us to pay the return postage, which I didn't feel was fair (afterall, this was a DEFECTIVE product!). So, we emailed the company no less than three times -- only to be ignored. So, we denied payment to our credit card... but, according to my credit card, unless I was to return the gate opener first, I couldn't get a refund. Long story short, I returned the gate opener on the last day that the Return Authorization allowed (January 31) -- to the tune of $41 out of my pocket -- only to get an email from the company today: "We are sorry, but we are not able to do a refund, because you pass [sic] the return period that is 30 days from the date of purchase according to our policy. But you still under warranty and we can replace the unit for you. Please let us know." Hmmmm... the Return Authorization shipping form said to return it by January 31 (which was at least 60 days since our purchase)... but now they're saying "No refund" if not returned within 30 days of purchase. So, I pleaded my case again just now -- to no avail. This time they wrote back within minutes -- They will fix the gate opener and send it back to me (even though I don't want it) or else I can eat the $$. My question: What if it's defective again? I'm out another $40 sending it back to them?? Do yourself a favor -- DO NOT BUY from wholesalegateopenercom unless you like being ignored, ripped off and frustrated!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1485 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1709 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1713 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1714 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in