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uslastminute.com
uslastminute.com Travelocity Impossible to get to a customer service Boston, Internet
2nd of Dec, 2010 by User504415
I purchased a ticket from the US to the UK.
I have a problem with the ticket that I need to resolve before the flight.
I have tried for days to get to their "customer Department" the phone they list does not answer the call.
I finally found another number, when I got through in some country across the world, they either kept transferring me to another "department" or given me a different phone number.
I was given 5 different numbers. Each time I got through, they said it was the wrong department. I am two weeks away from my oversea flight and I have been unable to get to someone on the other end to resolve the misspelling of my name on the final reservation. With the security being what it is nowadays, I am going to have a problem at the airport if this is not resolved right away. Last minute.com is a scam. They were not cheaper than other companies. I will never book anything with them again. I have been on the phone for two weeks now trying to get someone responsible at their end.
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