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University of the Rockies Colorado School of Professional Psychology exorbitant cost, exploitation of ethnic minority students, misleading advisors, m
15th of Dec, 2010 by User461183
Complaint Summary


There are a number of issues with this university that I detail in this narrative, but the most disturbing was the following. I observed that the University of the Rockies took advantage of a minority student who appeared to have learning disabilities and was incoherent throughout the Residency experience in Colorado in June 2010 as well as in online discussions. I observed that the university had admitted this student into a Doctor of Psychology (PsyD) program for which she was observably not qualified and which will likely not benefit her after graduation. Given the expense of attending this for-profit college, I believe I was witness to the University of the Rockies taking advantage of a minority student with a cognitive disability in order to receive money from her. Other issues such as A grades for papers not yet received and a professor's wife grading doctoral papers are relayed below. I have filed a complaint with the university, the Colorado Commission of Higher Education and the Colorado BBB. So far there has been no successful resolution.


Complaint Narrative


There are a number of issues with this university, but I wish only to detail the most disturbing in the following complaint. I attended one year at the University of the Rockies. My first academic advisor told me over the phone that I could become a clinical psychologist for the U.S. military after going through the organizational psychology doctoral program (PsyD). She misled me and other studentssome of whom disclosed their misgivings and doubts to me in private during the student Residency in Colorado Springs, CO in June 2010. (I have all the names of these students if needed.) Jessica either quit or was released and new person took over as my advisor.


When I started feeling uneasy about this school I looked into psychologist licensure and details further, at which time I finally asked my new advisor directly whether I could in fact become a clinical psychologist with this degree and she informed me that I could not become a clinical psychologist with this degree without going through a lot more hoops and courses, all of which is far more than just taking a few courses and sitting for a state licensure examination, as Jessica had suggested. Right about that time I saw an expose on Public Broadcasting System (PBS) about Bridgepoint's ambiguous college degrees (Bridgepoint owns the University of the Rockies), deceptive program marketing and program misrepresentation. I quit the program at the University of the Rockies as a result. I am currently $23,000.00 in debt for just one year at the University of the Rockies for a degree that I was told by outside psychology professionals and military personnel is worthless. The U.S. Navy will not even look at my first year 4.00 GPA transcript from this university. The university sent me copies of my e-mails in which I clearly stated to my second advisor two things at this time (which the university "selectively" cherry-picked): (a) I do not want to be a civilian clinical psychologist, but a military clinical psychologist, and (b) I love the school thus far, but I need it to work for me.


I was misled and did not realize it until the time of the Residency. The PBS television expose is what made me investigate further and leave the school. I was shocked that they had so misled me and other students about the value of this degree for a clinical careeror any career for that matter. I challenged the university to prove otherwise. I requested from the university actual alumni testimony and contact information, so that I could call them and talk to them myself. My second advisor put me in touch with a Bridgepoint representative via e-mail. When I directly asked him about alumni contact information and their progress, I got the run-around. He could not give me the name of a single alumna from the organizational program that went on to pursue a career with an Organizational Psychology degree from the University of the Rockies, let alone as a clinical psychologist. This raised my previous suspicions further. I started to panic. I asked my second advisor to put me in touch with this gentleman, so she is witness to the fact that I did contact him. I did not save any of my e-mails in this regard, regrettably, but the university should have all of my correspondence with my two advisors on file. As well, they can speak with my second advisor or the newest advisor K.W. They went through three academic advisors in just over a year.


In addition to these issues, I spoke with one student who I was told received an A on a paper she had not yet turned in (she was turning it in late), a professor who told us in person that his wife corrected our papers, and witnessed a student who was incoherent in the online environment and at the Residency in our class sessions. She was clearly being taken advantage of and would not have qualified for a legitimate doctoral program. She was an unemployed immigrant who had come from Barbados, which she had told me and others at the resort where we stayed during our free time. The university had taken advantage of at least one ethnic minority in this case, a person who will likely not benefit from this program since she failed to participate at the level of all the other students in the program. The school appears to want a certain number of warm bodies in order to take their money. I was not the only student who voiced serious concerns about the integrity of the education provided by this school. For instance, my practicum subject was approved within just hours of submission, which I do not understand. It seems that it should have been taken more seriously than that.


Finally, the program enrollment statement I signed was ambiguous. It read: I understand that this program is not intended to prepare students for professional licensure or certification in any field, regardless of concentration. This is not what my initial enrollment advisor told me. She said it would prepare me for a career as a military psychologist with just a few additional courses and a licensure examination given that my master's degree was in military history. In fact, I wrote many reflective papers on this career choice, so obviously my advisor had led me to believe I could become a clinical psychologist for the U.S. military with this degree. The Navy told me in October 2010 that online degrees that are not APA accredited are not acceptablenot even for research. This is outrageous for the cost of just a single year at this university that is accredited by as prestigious a body as the Higher Learning Commission. I would like the Higher Learning Commission to take a second look at this institution's integrity, credibility and value, as it is clearly lacking in these three areas.

Comments
4918 days ago by Oth56789
I would avoid this "university" at all costs. They have their "enrollment advisors" practice recruiting tactics to get people to sign up for their various "programs."

I was a prospective student for this school (didn't actually attend, but talked to an advisor for a few months on and off); his name is Eric Zeichner.

I told him I needed to finish one class to complete my undergrad degree this summer 2011 and then we could proceed to apply for the master's program.

A few times, he would ALWAYS ask (i.e. like at the end of a phone convo, in email, etc) if I knew anyone that would like to attend the university and to give him their number if so.

LOL! Real universities do not partake in this kind of recruiting, attempting to get more students in from one of their prospective students. Real universities do not operate like this, simply put.

Our last convo on the phone I had with him, I told him about all the negative reviews online on this school saying it's a scam, etc. He gives me a laundry list on why it's not a scam but a legitmate school.

I told him I got accepted to SF State for their Master's program and will be attending that school in Spring '12.

His EXACT words in reply to this:

"So you're DISSING us for San Fran. State?"

An legit COLLEGE ADVISOR would not say this at all. A real advisor couldnt care less. But this being a FOR-PROFIT university that accepts ANYONE, they see it as DISSING if you choose another school.

As soon as I mentioned thinking about going to SF State, Eric Zeichner's tone of voice and demeanor TOTALLY changed. He went from being energetic, upbeat, and overly-friendly, to a complete different tone in his voice and total change in personality. As if, "Oh I lost the sale, crap!"

Avoid this school at all costs. And especially avoid Eric Zeichner.
4762 days ago by Lolafunn
Whoever wrote the previous comment is a complete idiot!!!

University of the Rockies is a great school and they go above and beyond to help people achieve their goals, especially Eric Zeichner. He helped motivate me and pushed me to achieve the goals I wanted. Without people like Eric who are dedicated to their job and to the people they help I wouldn't be where I am today with my success.

Every university is there to make a profit! They wouldn't be able to continue to educate if they weren't making a profit from the students. To put a specific employee like that on blast who spent months trying to help you just goes to show what little character you had in the first place.

The university of Rockies recruits like that to really help people get the education they need. We all need a little fire under our butts to get the things we want, and need universities like this push us to achieve the goals we have for ourselves.

I want to personally thank Eric Zeichner for being the friendly, help that I needed to get me to be the successful business owner I am today! I mean you say he was helping you for months... who wouldn't be disappointed and change their tone of voice after helping someone for that long. A REAL ADVISER CARES that's why he felt dissed I'm sure!!! Learn to take a joke MAN!!!

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