Consumer reviews and reports on scam companies, bad products and services
Suwannee River
Suwannee River Log Homes Suwannee River Construction Company LOG HOME DREAM CRUSHED BY SUWANNEE RIVER Wellborn, Florida
12th of Aug, 2011 by User322906
I contracted Suwannee River Log Homes NOW Suwannee River Construction Company to send me a log home package. This started 2 years ago, dilivery of materials were always late and always missing several pieces. Some of the logs and other building materials were stamped with someone elses name. Other logs came with mud on them and had to be cleaned before put up. Most of decking lumber was not sent and i never received the stain. Missing materials and the house just sitting all winter left me with a hefty bill to clean and sand all the black from the logs. To date it has cost me about 15,000 and still counting HOUSE NOT DONE YET !!!
Please do not use this company most of the employes no longer work there and the owner BEN MILLER dose not return phone calls. I filled a complaint with the BBB but nothing came of that.
This is a horrible company that steals money and dose not honor their contract !!!!!
PLEASE BE AWARE !!!!!
Comments
4827 days ago by Mgpland
I am sorry to hear your problem. I have paid Mr. Miller in full and fear they do not have the ability to to deliver the log home package. Your story scares me more.

If you don't mind me asking, how long did it take them to deliver the log home package from the time you requested delivery?
4822 days ago by Nonnie12
Original Post: I'm not sure who you are, but I could venture a guess. We experienced the exact same issues as you and believe you and we were the one's sharing deliveries. We still have not addressed the black marks, so I was wondering were you able to sand them out? It really is disheartening when your dream home becomes such a frustrating effort to complete. It's wasn't supposed to be this way. Can you at least tell me if you are in NC? If so, I think I know who you are and we'll try to get in touch with you.

Mgpland Post: I certainly feel sorry for someone who has paid this company in full, with the financial struggles they are having. They currently owe me money, but at least I now have all materials. Simply put, if you have paid in full, but have not received any deliveries, I would highly recommend a Lawyer to make sure your interests are being looked out for. I do know that they are no longer manufacturing the log home packages themselves, but rather using a third-party to mill the wood. However, the issue here is, do they have the capital to pay the third-party mill?
4748 days ago by Connie Morrison
had nothing but problems with them too. Contact the state dept that you live in, thats what I had to do. I had to get lawyer who submitted pictures and the complaints (which were quite a few and some very serious) to the State of Florida. They have assigned an investigator to the case and now Suwannee River is calling me to find out about fixing problems. I was told the BBB was a waste of time so I went to big guns. It was sent to Dept of Business and Professional Regulations. I've been trying to get them to respond for 1 1/2 years and no response, wouldn't text me back or take my phone calls but they don't want to mess with the State dept. Good luck because they sure are rip off company
4748 days ago by Connie Morrison
had nothing but problems with them too. Contact the state dept that you live in, thats what I had to do. I had to get lawyer who submitted pictures and the complaints (which were quite a few and some very serious) to the State of Florida. They have assigned an investigator to the case and now Suwannee River is calling me to find out about fixing problems. I was told the BBB was a waste of time so I went to big guns. It was sent to Dept of Business and Professional Regulations. I've been trying to get them to respond for 1 1/2 years and no response, wouldn't text me back or take my phone calls but they don't want to mess with the State dept. Good luck because they sure are rip off company. Beware of any person by name of Ben Miller or Michael Morrison because they may try to start another company under different name.
4478 days ago by Tim Bad Dreams
Well i hope you guys got your money back mr miller is now working for his wife at her new gym that she opeaned while the lo home bus was goindown 2 years ago ben works there but in my opinion is really incharge the gym is in lake city an called american family fitness center so sad they probabley used your money for their own morgtages etc. the main office on hwy 90 is now forclosed on and even the IRS is after them try calling him there his old office manager kristen morrison also works at the gym anymore info pleas errapind to post and good luck!
4477 days ago by Brittney Is Wanted
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