Consumer reviews and reports on scam companies, bad products and services
Serif
Serif PagePlus, PhotoPlus, WebPlus, MoviePlus, DrawPlus said not received returned product, lost in mail, no refund!!! Nottingham, Internet
23rd of Nov, 2010 by User353529
The product I ordered from Serif was WebPlus 4, I was talked into ordering by salesperson at serif, saying it was better than what I was using and said I could return if not satisfied. The product was not as easy to use and not as good as what I was using so I called and said I wanted to return product. They gave me a return number and did as instructed to send to address in New Hampshire, USA. Serif is located in England. After over a month waiting for refund I emailed Serif, they said they had not received the return and nothing they could do since I did not register the mailing. It's just a way for them not to refund monies saying, it was lost in the mail. I do beleive they use this to not refund.
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