scrapbookneeds.com

scrapbookneeds.com The Crop Shop Buyer Beware of scam; No product, No refund, No answer Uniontown, Pennsylvania

7th of Aug, 2011 by User783916

Sad to say that I, too, had a similar and downright terrible experience with this website. I ordered $76 worth of merchandise weeks before my wedding. It took multiple angry voicemail messages and e-mails to get any response and when I did, the owner (John) was apathetic at best. In the meantime, I opened a claim with PayPal for the items not received. Needless to say, the order was finally received--nearly a month later--and was largely incomplete with over half the items missing. The seller advised I had to close my dispute with PayPal before they could issue me a refund. HUGE MISTAKE! Unfortunately PayPal will not reopen a case once it's been closed, and now (3+ months later) I can't get any response from http://scrapbookneeds.com and am unable to retrieve the $38 refund for the merchandise I never received. The phone lines are always "busy", and I can't get a response via e-mail. Net net...this savvy internet shopper was "had" by http://scrapbookneeds.com. I've made my wishes known to the BBB of Pennsylvania, but beyond that, I'm stuck and out this money. SO wish I'd read all the comments online before ordering. Buyer beware!

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