Scouting Advantage Paid for highlight DVD that was never done and they won't refund the money or return messages Internet

27th of Jan, 2013 by User448392

In September of 2012 I was contacted by a company who wanted to make a recruiting DVD for my son. I paid the $350.00 because I needed the video to send to colleges in order to get him recruited. I also had to send ACT and SAT scores, transcripts and HUDL account information. I did all of that. The end of the football season rolled around and I had never heard anything but due to health issues I did not follow up, assuming Donnie Zimmerman, who represented himself as the end all be all maker of recruiting DVD's, was doing his job. January rolled around and I sent an email checking on the status and asking for a refund since it appeared that nothing was going to be done. All I received in return was an email stating that they had not received the emails I had sent (multiple ones) with the requested information and it was basically my fault. I then sent a reply email stating that I had indeed sent the information, had copies of the email and since I had paid for a service is it not their responsibility to follow up with a client? I heard nothing in response to that. I then sent another email to their "customer service" requesting a refund since services were not rendered. No reply. Now that I have done my due diligence, I see that there are NO reviews or useful information about this "company". Not listed with the BBB and furthermore, you cannot even find a business address!! I got scammed and it's my own fault for not researching them but I don't want this to happen to anyone else. $350 is a lot of money for nothing. I am now going to dispute the charges with my credit card company and see if that gets me anywhere.

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