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Saveology.com saveologytech.com 'Free' Modem,($59.99, and Router ,69.99, after ,$129.98 mail-in rebate - SCAM! ~ Plus, hidden fee of $40 for shipping |
17th of Oct, 2011 by User822047 |
This company is a total scam. After being promised a 'free' modem and router with my new cox cable triple bundle home service, I was forced to contract for the 'freebies' with a 3rd party for the 'free' offers. Saveology.com is the 3rd party, and after a sketchy series of phone transfers, I was finally asked of my information, credit card number, etc. I was also told they charge my card immediately, and I do not have the choice of shipping options, and that it would be sent at a $20.00 cost to me, which is not included in the 'rebate' offer. I didn't feel $20 was too bad for a free modem and a free router to be shipped to me. But, when I was transferred yet again and asked once again for my card info by a new individual, I began to feel uneasy about the entire transaction. While on the phone with them, I went to my online banking and transferred all funds out of my checking account associated with my check card. To be safe, I then cancelled that card to prevent them from making any charges, and ordered a new card. Fortunately for me that I did, as my credit union rep told me that 'saveology tech' had tried to process an amount of $160.00, which I did not authorize! The 'free' modem is $69.99 and the 'free' router is $59.99. However, I was told that the $129.98 'rebate' will not be automatic, and after reading the fine print on my paperwork from cox, it is also not guaranteed. I was instructed to 'apply' for the rebate on their website AFTER receiving the items (and after being immediately billed of course), and they would 'determine' my eligiblity after a minimum of 16 weeks, and then I could call back to check on the status. I am thankful I cancelled the transaction, before being ripped off by this scam company. It is far more cost effective to buy my own choice of modem and router, with no scams involved. If you see this offer, don't fall for it! |
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Too late... Yeah I got hit with a 90$ bill a few weeks after I had turned down the offer from them and bought my own modem instead. And since then they deny having me in the system and ever charging me the 90%, but what else would cause my bank statement to say "Saveologytech" right now to the 90$ charge. Apparently Century Link will give them your information whether or not you sign up for it. |
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I was scammed by this as well but I actually bought the items. However, I was never transferred around such as he describes here but not saying they wouldn't. I ordered my modem/router set in Nov and had my rebate info mailed off by Jan. Its now August and I still haven't received my rebate which is constantly repeats through the automative system that the process takes 16 weeks. I have called several times to my own dismay and always end up hanging up beyond upset and stressed. They make you feel like your chasing your tail and never answer any direct questions. It seems they have like four or five phrases they stick to the whole conversation. Trying to speak to a supervisor is a crime and there is no one else you can speak to above that person. They have made several promises to me on when my rebate would be here and have yet to meet one of those. |
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