| Run Local Locksmith |
| Run Local Locksmith RLL Run Local Locksmith are great! They are very professional, fast and prompt. Atlanta, Georgia |
| 2nd of Dec, 2010 by User855081 |
Hands down to the best locksmith in town! I've used Run Local Locksmith service yesterday when I accidentally locked myself out the house. I called them and said that they are coming in 30 minutes, they came a little late, but he sincerely apologized for getting stuck in traffic. The technician was well-mannered and highly skilled. I can assure you that they are one of the few locksmith providers in the city that really cases for their customers and shows real customers services.
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I live in Maryland Heights, Mo and called RLL tonight. It was the first time I had contacted Run Local Locksmith.
My sister had locked her keys in her car and was at work. Everyone had left the office and she was there alone.
I called RLL because the advertisement came up that they were "only $15.00 for locksmith service & 15 minute response - and no extra charges for nights and weekends. When I called Run Local Locksmith, I asked the Customer Service Rep what the charges would be. He said the $15 is only the service fee, after that it starts at $35
depending on how difficult the car is to get unlocked. My sister waited for 30 minutes for the locksmith. When he When the contracted locksmith arrived he told her charges would be $121.00 - She was alone, at night, in 30 degree weather. She was left with no choice but to pay him that amount. The locksmith had it open in 5 minutes. There was no alarm system on her car, nor was there a keyless entry - just a basic lock. 5 minutes is all it took.
The contracted locksmith company was Devil Dog Locksmith. Once my sister called to let me know she was able to get in her car -she also told me about her experience. I called RLL to discuss the situation and was given to a supervisor who had no apologies and when I told him I would file a complaint on the BBB - he said to have a great night and hung up. The advertisement on RLL website was misleading on 3 different levels. It took 30 minutes for a locksmith to arrive - not 15 min. as advertised. The fee is more than $15 - & no extra charges for nights and weekends. None of what they advertised is true.
It's really too bad that I was in a hurry to get help for my sister and didn't research RLL and the scam they are pulling on people. |
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I called Run Local Locksmith 3/25/11. It was the first time I had contacted Run Local Locksmith.
My sister had locked her keys in her car and was at work. Everyone had left the office and she was there alone.
I called RLL because the advertisement came up on the internet that they were "only $15.00 for locksmith service & 15 minute response time- and no extra charges for nights and weekends. When I called Run Local Locksmith, I asked the Customer Service Rep what the charges would be. He said the $15 is only the service fee, after that- it starts at $35 depending on how difficult the car is to get unlocked. My sister waited for 30 minutes for the locksmith. When the contracted locksmith arrived he told her that the charges would be $121.00 - She was alone, at night, in 30 degree weather. She was left with no choice but to pay him that amount. The locksmith had it open in 5 minutes. There was no alarm system on her car, nor was there a keyless entry - just a basic lock. 5 minutes is all it took.
The contracted locksmith company was Devil Dog Locksmith. Once my sister called to let me know she was able to get in her car -she also told me about her experience. I called RLL to discuss the situation and was given to a supervisor who had no apologies and when I told him I would file a complaint on the BBB - he said to have a great night and hung up the phone. The advertisement on RLL website was misleading on many levels. The company is very deceitful. It's really too bad that I was in a hurry to get help for my sister and didn't research RLL and the scam they are pulling on people. |
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Scam Warning: Terry WHIN-YATES, Royce WHIN-YATES, Michael LEE, Jackie WU and some other Licenced Locksmiths are running illegitimate businesses despite having locksmith licenses. They will rip you off. Mr Prolock aka Mr Locksmith aka AA Automotive Locksmiths is a Licensed Locksmith Company despite maintaing unethical business practices and Terry WHIN-YATES has been granted a license by British Columbia despite a reputation for dishonesty and deceiving the public!
The Company has several names: Mr Prolock aka Mr Locksmith aka AA Automotive Locksmiths are the names of a Company that scams consumers. This is a Licensed Locksmith Company looking for the next mark for it's various scams. DON"T FALL FOR THE MR LOCKSMITH SCAM. It could cost you hundreds to thousands of dollars.
The WHIN-YATES family scam: Mr Locksmith and Terry WHIN-YATES, Royce WHIN-YATES, Jack WHIN-YATES, Brian WHIN-Yates and Robert WHIN-YATES have all been a part of the scam at one time or another. Also Involved are Michael LEE and Jackie WU working as locksmiths. Jenny WU and Ken LAPP and also involved in the business. Read about the Scam Company 24 hr Mr Locksmith's failure to respond to complaints from the Better Business Bureau of Canada:
http://www.bbb.org/mbc/business-reviews/locks-and-locksmiths/mr-prolock-in-burnaby-bc-1208591
File a complaint to the government agency that granted Mr Prolock and owner Terry WHIN-YATES a Licence. Complain to the Registrar of Security Programs and Police Division. The complaint process can be used to report complaints about Locksmith Scams like Mr Locksmith and the business owners.
If you have been scammed by Terry WHIN-YATES please file a complaint so that others don't suffer the same.
To fiile a complaint to the BBB about Terry WHIN-YATES Scam Company with the Business Bureau go here:
https://odr.bbb.org/odrweb/public/complaintlink.aspx
Go here to read about the Complaint Process with the government agency that granted the licensing - How to file a complaint against a Security Licensee or Business:
http://www.pssg.gov.bc.ca/securityindustry/complaint/index.htm
CONSUMER WARNING: Deceptive and Unethical Locksmiths Operating in Vancouver. You must use good judgement in choosing your locksmith as the government can not protect the public against getting ripped off!
Ken LAPP is President of Standard Marketing and has been working with Terry WHIN-YATES in advertising.
http://www.standardmarketing.ca/
You can Complain to the BBB about Ken LAPP's involvement in promoting a consumer scam at the Better Business Bureau:
https://odr.bbb.org/odrweb/public/complaintlink.aspx |
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BBB Warns Consumers of Nationwide Locksmith Swindle You may have been a victim and not even know it.
MR LOCKSMITH. aka MR PROLOCK aka AA AUTOMOTIVE LOCKSMITHS
Terry WHIN-YATES, Royce WHIN-YATES, Michael LEE, Jackie WU
1. Franchise Scam - Targeting immigrants and the ESL community, Terry WHIN-YATES is selling phony franchises for a five-figure fee with no support and no justification. He also breaches his contracts and has stolen from his franchisees.
2. Locksmith Class Scam - WHIN-YATES makes wild claims to be the instructor of the RCMP, Correction Services of Canada, the Canadian Forces and even CSIS and the CIA. His class is actually how to re-pin a Weiser lock cylinder a simple task you can learn on the internet or by buying a re keying kit for $20. He also teaches a class on how to rip off the public if you buy into his business plan.
3. Locksmith Service Scam - WHIN-YATES gives low quotes followed by high charges ($95 quoted, $300 charged). He completes unnecessary work. He dishonours appointments and agreements. He sabotages locks to create more expensive work for himself in the future. He explains how to do all this if you buy into his business plan. |
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