| SPECIAL UPDATE: February 13 2013: American Income Life remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. American Income Life is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly. To date, American Income Life has made good faith efforts to resolve all complaints reported on RIP OFF REPORT. Based on our experience, the member business has proven to be among the top members of the RIP OFF REPORT Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Businessв„ў. Over time and since becoming a member, American Income Life has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the RIP OFF REPORT Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever American Income Life remains committed to improving customer satisfaction. Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible. Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know! *Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected] Ripoff Report Verifiedв„ў .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
American Income Life / National Income Life join RIP OFF REPORT Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business a like. As a matter of policy, when RIP OFF REPORT is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, RIP OFF REPORT can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings. ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES. ...A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. RIP OFF REPORT Investigation on American Income Life / National Income Life: American Income Life / National Income Life have contacted RIP OFF REPORT, wanting to address complaints on RIP OFF REPORT. The companies have pledged to resolve all legitimate complaints. Every company receives complaints, and with agency offices throughout all of North America, the number of complaints American Income Life / National Income Life has received is few. However, American Income Life / National Income Life has made a commitment to 100 percent resolution of all legitimate complaints. American Income Life / National Income Life agrees with RIP OFF REPORT that "even one complaint is one too many". After speaking with executives from American Income Life / National Income Life, it is clear that they are dedicated to helping their associates achieve their dreams, and will not allow a legitimate complaint to go unresolved. American Income Life / National Income Life encourages all complaints to be addressed by email to: American Income Life / National Income Life ATTN: CAP Department P.O. Box 2608 Waco, TX 76797-2608 U.S.A. RIP OFF REPORT has discovered that American Income Life / National Income Life has at least a 50-year successful track record of delivering insurance services and solutions to their clients. Also American Income Life is a subsidiary of Torchmark Corporation (traded publicly under symbol TMK) and has recently been rated A+ Superior by AM Best, the organization recognized by the U.S. Securities and Exchange Commission for assessing the financial strength of insurance related organizations and the credit quality of their obligations. RIP OFF REPORT cannot guarantee the integrity or success of any company or product. RIP OFF REPORT cannot vouch for American Income Life / National Income Life, as we do not have any first-hand knowledge / experience of their companies and systems. RIP OFF REPORT can only go by what companies tell us they will do. We do know they have made a commitment to satisfy all legitimate complaints - past, present and in the future. If you discover American Income Life / National Income Life did not do what they say they would, please contact RIP OFF REPORT. Member businesses not following through with their stated commitments to complete resolution would be removed from the Corporate Advocacy Program. RIP OFF REPORT is always working harder for you, the consumer, so you can feel confident about what to look for when dealing with a company or individual. Remember, just because a company or individual is reported on RIP OFF REPORT does not mean you should not do business with them. Use RIP OFF REPORT information as a tool to your advantage, so you know what to look out for when dealing with that company or individual. No company is perfect. Be sure to contact us with your questions and comments about any business that is on the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize RIP OFF REPORT is chartering in new territory, working to make a change for both consumers and businesses alike. Please, let us know about your new experiences with American Income Life / National Income Life. Sincerely, ED Magedson - Founder badbusinessbureau.com www.ripoffreport.com Tempe, Arizona
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