Consumer reviews and reports on scam companies, bad products and services
Protect America
Protect America General Electric They do not resolve problems, system does not work, they will continue to steal money out of your account Austin, Tex
11th of Sep, 2011 by User515330
I contracted with Protect America for a security system in Aug 2011. The system did not fit my windows and I could not resolve the problems, so after speaking with them, I sent the system back overnight delivery and was assured by representatives of their company that I would not be charged. In September, 2011, I was charge $44.99 out of my account for services I had never received. I am still fighting to get my money back, I have never been refunded the unauthorized charges. I have contacted and filed with the Better Business Bureau, with Protect America's 'CEO' complaint department, they all agree I am due a refund, however, I have yet to receive my money back, they tell me every time I call that it will be deposited, but it never has been. Do NOT make the same mistake I made, contract with a reputable firm like ADT, don't try General Electric's Protect America, they are a bunch of thieves who will lie to you, steal your money, and do it with a sweet, condescending voice, put multiple people on the phone with you but never resolve your issues.
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