Primecast

Primecast False Advertising Pompano Beach, Florida

26th of Mar, 2011 by User255386

To make things easier in my posting this is an e-mail I sent Primecast directly regarding their false advertising. Note that as of the date of this posting I still have not heard back nothing from this. I noticed today at the office of the apartment complex where I live a sign advertising your services where clearly says that you get 3 months free of phone, internet, and HD/DVR access with a 12 month agreement. Since have a 1 year lease here have a 12 month agreement with you. Only received 3 months free of your internet. NEVER received 3 months free of all the 3 services as you advertise in this advertisement. Being this the case you owe back some money for HD/DVR and phone service since I have been paying for them since got the service with you. There are no exclusions or any other limitations to this 3 free months offer for ALL the 3 services in this advertisement.

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4918 days ago by PrimecastResponse

Here at Primecast, we pride ourselves on giving our customers the best there is to offer when it comes to television, Internet, and phone services. We also strive to extend the utmost care to our customers when they reach out to us. Primecast would like to sincerely apologize for any difficulties or inconveniences you have come across, especially if you are not receiving the customer care you expect from your provider. We are always willing and able to assist our valued customers in resolving any issues there may be. Please contact our customer service call center at (866) 671-1117 or email us at [email protected] so we can help you with any concerns or if you have any comments/suggestions that we will find useful!

Thanks!
The Primecast Team