Primecast

Primecast Connexion Technologies Company Is No Good Pompamo, Florida

7th of Apr, 2011 by User624472

In December i received a letter from my cable company that they would no longer provide service in my complex. There was a sign out there for Primecast and i gave them a call. Iwas quoted a pric for 12 months of 140.00 a month and the first bill was fine because i knew that bill would be a little high. The second and third bills were fine and low and behold the bill for April has jumped to 200.00. When i contacted them they are saying it would be low for the just the three months and stated that would have a Supervisor call in 48 hours. Well it has been 1 week and no call back. My next problem is that my service on my direct tv is not working like it should and it took them a week to get it straight only for the same issues to start again. When in contacted them again now there is a tt open and it is 3 weeks out. Do not go with this company because they are a totalled scam and don't know what they are doing. I am stuck for 2 years with them i may have to bite the bullet and get charged the etf. Whatever you do do not go with this company.

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Comments

4918 days ago by PrimecastResponse

Here at Primecast, we pride ourselves on giving our customers the best there is to offer when it comes to television, Internet, and phone services. We also strive to extend the utmost care to our customers when they reach out to us. Primecast would like to sincerely apologize for any difficulties or inconveniences you have come across, especially if you are not receiving the customer care you expect from your provider. We are always willing and able to assist our valued customers in resolving any issues there may be. Please contact our customer service call center at (866) 671-1117 or email us at [email protected] so we can help you with any concerns or if you have any comments/suggestions that we will find useful!

Thanks!
The Primecast Team