Plastic Resource Group/Tyler

Plastic Resource Group/Tyler Harrell lied about capablities, missed timelines, refuses refund, horrible work! pittsburg, Kansas

9th of Dec, 2010 by User731784

I had an agreement with Plastic resource group(PRG), to build a prototype for me. The first phase of his bid was for $10,050.00 and a time frame of 20 business days. He received and cashed my check for $10,050.00 on May 6, 2010. Tyler said work would begin immediately. On May 19 I sent an email asking for a status report. On June 22, 2010 I received an email saying that they hadn't started yet and would be starting work now and a revised schedule of completion of phase one on July 23, 2010. At this point the 20 days to complete the phase, as outlined in their bid had already passed. I called and emailed numerous times throughout this timeframe, and was always told "we're working on it, we want things right so we won't hurry". When I started complaining heavily I was told various dates those parts of the phase would be completed. Not one of those dates was ever met! As of today phase one has not been completed to my satisfaction and PRG has refused to correct the issue or refund the money. I have every email, agreement, and complete phone logs outlining this issue in full.

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Comments

4435 days ago by Docjlk

I had the same experience. Tyler misrepresented PRGs capabilities to build my electronic device. PRG has no electrical engineering capabilities. He subcontracted to an electrical engineering firm, but despite me paying him up front, would not pay the subcontractor to get the work done. The feasibility and industrial design were supposed to be done in three weeks. Six weeks later, I had not heard from them and they did not answer calls. The only thing I have received three months later is a bid from the electrical engineers to build my product for 3x what Tyler said it would cost. PRG added zero value. When I tried to get a refund, Tyler accused me of trying to get engineering services for free. What a joke! Tyler will rip you off. Do not use this company!