Consumer reviews and reports on scam companies, bad products and services
Salt River Solar
salt river solar Unreliable Surprise, Arizona
6th of Mar, 2011 by User525386
We signed a contract with SRS&W (then AZ Pro-Solar) for solar electric panels back in May of 2010 and received a projected install date of late September 2010. As of March 7, 2011, we still do not have a single panel installed on our roof. Some of their employees on the front end seemed to know what they were doing, e.g., engineering, insulation and attic venting; however, as time dragged on, the company's project management and communication skills have been almost non-existent. When prompted, company explanation for delays have revolved around panel availability (twice) and a problem with the inverter. One could understand this resulting in a couple of weeks delay, but two parties we referred to them in subsequent months after signing have had their systems operational since the first of this year--thus a huge credibility gap exists. Clearly, there is no shortage of solar related businesses in Arizona and prospective consumers would be wise to consider other companies ahead of this one.
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