PC Tools

PC Tools steal your money and lie to your face. Internet

16th of Dec, 2010 by User455046

PC Tools will automatically renew the license on there
software even if you don't give them permission, using old authorization codes
that may not have even been for that product. I purchased a registry cleaner in
December of 2009 and at that time I didn't authorize an auto renewal. Then again
I parched an anti-virus product in March of 2010. I shortly found out that the
software was substandered and caused software to hardware problumes. Being that
I parched the product and didn't do enough research on the soft ware I took responsibility
for my mistake and knew in a year that I would switch. I received an e-mail on
Dec 4 telling me that I was up for auto-renewal witch was a surprise sense I didn't
agree to that in the first place.

At the time I was 2 day post-op from having 2
pound of titanium add to my spine from a previous injury. I was discharged from
the hospital on the 6 of Dec. On Dec 7 I was able to check me e-mail for the
first time sense going into the hospital and finding all out. I went to there
web site and logged in to find that they had singed me up for auto-renewal on both
products. I immediately modified the account to reflect that I was not going to
renew a substandard product. On the 9 of Dec they charged my card, that was
expired with the wrong bill to address and the wrong security code, using a previous
bank authorization code for a different product punches in March. I contacted customer
service and was told that billing will notify me in 1 to 2 days and that the problem
will be resolved. They have not responded to any more correspondence and I'm
still short my money. IN SHORT THEY LIE AND STEAL.