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Pat O'Brien John K 2810 Bishop Road Willoughby Hills, Ohio
28th of Jan, 2013 by User185374
The dealership is full of s***. Had the key ignition replaced twice. The second time the ignition was still under warranty and they refused to replace it. They kept my car for five full days, would not give me a rental, and I had to tow the car away to find someone else to fix it. Why would a key ignition go bad two times in two years? Their answer was that they didn't know what the problem was--we should try this or that. Oh yes, it would cost an additional $1200.00 for what MAY BE THE PROBLEM. Their answer to me was to buy a new car. Go over to the new car part and I could hook you up with a new car. That's what they told me. That John K is a liar and is good at telling you what he thinks will calm you down. I had the ignition replaced by another place and the car is running. Don't buy from Pat O Brien. You will be sorry. They do not honor their work. They are liars and they do not care. Don't do it. How can they continue to get away with treating people this way?
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