They claim that one of the hoses leading to the water reservoir from the radiator was fixed before and they broke that repair performing their factory recall work that I never authorized. I do not know to date what factory recll parts were replaced. They claim they got a verbal ok to do this from my wife who knows nothing about vehicles and really didn't understand what they were talking about.

They claim now that I must pay $750.00 for a new radiator and they will cover the labor. A normal radiator price for this truck is $250.00 so they are inflating the price of the whole job to really in essence make me pay for the whole job.

I or my wife have never signed a work order, and have never authorized any work to my engine or radiator. They were aggresive in getting extra work from the factory and damaged my truck in the process. I was told by the Service Manager that this was all they could do.

There are many bad reviews online about this dealership and their practices. I am filing a complaint with Ford, and the State of Colorado for this action against myself. I will also file a claim with the Consumer Fraud Division. Last, but not least I will file a claim in the Small Claims Division of Denver.