| Metro construction |
| Metro construction Jerod Raisch Installed a bad roof then after months of back and forth ended with the owner Jerod Raisch telling me he should have p |
| 14th of Nov, 2010 by User754450 |
| These guys put a roof on my house in 08 in the summer. The day they did the work, it was 98 degrees out and the workers used no precautions or protocol in protecting the new shingles. Thus what entailed was a grey roof with so many tar marks, scrapes by tools and boots, and fiberglass just showing. This was the beginning, I have had 3 contractors out and all had said, wow, what an easy roof to totally screw up, these guys suck. Bad quality and even worse customer service by the owner Jared himself. Not only did they screw up the shingles, they put on used shingles, one specifically with a half circle cut out like they had cut it for one of the exaust vents and re used it, hundreds of nail pops, improperly installed shingles around vents and chimney cap with adhesive and missing nails to attach them. They never hand tabbed anything that they fixed, which was one spot, and did not address any other areas. They ran tar down my valley which is about 15 feet long, only 12 inches and stopped. They fought me for 2 months, sending their crew at 5 pm initially to fix about 6 hours of work, I should have told them to replace the entire thing, but still would be in the same position. They also verbally told me that it would cost 3900 and 2 months later even when they had not addressed the problem they invoiced me for 4800 and change. The customer service I got was ignored phone calls and blaming me for their shoddy work. I paid them 3000 and refused to pay until I was happy with the work. The last straw of many was when the owner Jarod Raisch showed up with his salesman that I was dealing with, he basically told me that I did all the damage and that he was not willing to fix what I wanted him to address, and because I with held the last payment and told him many different reasons including... I spent it, he proceeded to tell me that he A grown man should have paid my six year old daughter,,, huh??? Yep!!! Totally unprofessional and a bit pediophilic in my mind.... Asshole.... So now on this last Halloween I was given a summons that he was taking me to court for the remaining balance. I am going to file my answer tomorrow and have been in talks with my lawyer about counter suing them to the fullest, they put on a roof that will need to be re-roofed in 4 to 4 years ( great ) and crushed in my driveway with their removal truck with about ten old roofs in it. And said inappropriate comments to my daughter..... People like this guy should be only able to suck gravel.... |
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This guy is loony! I had a very different experience with Jerod and Metro Construction. They replaced my roof in 2009 and did a wonderful job. Completed the project in a day, passed city inspection the first time, and paid them in full for their good work. I even asked them to come back out, after everything was said and done, to do one little thing to make this 100%, which they did for no extra cost. A few months later I had them blow new insulation in my attic and that job went even smoother. I'm not sure where this guy is coming from, but he sounds like a victim of his own demise. I'm sure that not every crew Metro uses is a 100% crew, but a lot of my neighbors used Metro to replace their roofs, and all had a positive experiences.
Mistakes will happen on any job, but it is how the company handles them that makes the difference. Metro has an A rating with the BBB and they seemed to have done thousands of roofs in the area. Any construction company that does as much work as Metro does, and still holds that rating, is A OK with me. Dude, I would be looking at your life to see where this kind of stuff shows up else where, and look from within to change your situation, and not wine about it! |
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| I have used Metro roofing in Colorado Springs. they can not be trusted and are very fast to threaten you if you complain. the above happy endorsement is likely written by Jerold Raisch himself. even brief research will warn you to use someone else. |
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