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Mediacom Fraudalent service and disconnect fee Internet
15th of Oct, 2011 by User274431
I cancelled service because Mediacom failed to provide the agreed upon consistent internet service, and I will not pay a disconnect fee. The last time I needed service I went without any for a week, before Mediacom’s technician could come. After that I again had intermittent service. I am not willing to spend half a day waiting for a technician or, waiting extended
periods without any service. Nor am I willing to spend hours trying to get through your automated phone set up. This intermittent service is not what I signed up for. Mediacom knew they should not have provided service to this
address as they knew previously that it could not function properly. I can obtain a sworn affidavit from the previous resident attesting to the fact that he also had continuous trouble and intermittent serve. He was finally told by Mediacom’s own technician that the problem could not be corrected due to problems with the building wiring. Mediacom’s signing me up for service, while knowing they could not deliver, and then attempting to collect disconnect fee constitutes deliberate fraud.
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