Consumer reviews and reports on scam companies, bad products and services
Mayan Palace Vida Vacation club Mayan palace ripoff Los Cabos Internet
24th of Nov, 2011 by User225859
About one year ago we purchased "fractional ownership" with the Mayan Palace. We recently found out it is now called Vida vacation club. We were lied to for 5 or 6 hours and we unfortunately believed what we were being told. We have now tried to use it for one year and it is terrible. You can never get in when you want to. You cant ever exchange to the places you want to go. You cannot rent out the weeks like they tell you. We may have made our mistake but we don't want anyone else to. I ask that you reply to this post if you have been ripped off. I would love to brainstorm ways to stop this fraud. We were told this was a good investment and IT IS NOT.
Comments
4742 days ago by Grupo Mayan
Dear Anonymous Blogger:

We have received a notice about your post.

We would very much like to provide you personalized assistance. However, we are unable to identify you without receiving your contract’s information. Allow us to help you, as resolution is best handled among us.

Please contact us through the proper communication channels to continue this dialog. You can reach out to us by email at [email protected] or by calling us at 1-800-292-9446.

We truly appreciate your time and we hope to be given the opportunity to provide you vacation services at the most spectacular resorts in Mexico.

Sincerely,
Alín Gines
Customer Support Representative.
4140 days ago by BarbaraF
We were also scammed with a Mayan Palace Timeshare. They claim they don't misrepresent themselves. Yet the promises and the drinks ease you into signing. Once you've done that, you are screwed. Through all the other initials on your contract, you realize you initialled, that they don't misrepresent themselves. Now you are up the creek. We had 2 timeshares they claimed that Alliance marketing would sell for us in 3 months max. We would recoup the money we paid at the Grand Luxxe and would net out ahead of the game. Well 15 months later, I am out $30k and I still have the original timeshares. I have also not heard a word from Alliance marketing in several months. Plus I found out they are a marketing group, thus not legally allowed to sell. I have had to take a 2nd mortgage out on my house. All the answers I have seen from the Mayan on various websites show they are not at all interested in helping out. Do they not have a concious? You should read this article on how most of the mayan palace timeshare scams are being committed:

http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
4054 days ago by BarbaraF
Unfortunately, the Mayan Palace timeshare sales in Mexico are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per couple...so be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% comission. We were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that someting is not quite right... This is a good article about Mayan Palace:

http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/

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