| Loman Ford |
| Loman Ford Kia Loman Ford Stole my money AND my car!! Woodbridge , New Jersey |
| 6th of Jun, 2011 by User639744 |
| I stopped at Loman Ford Kia in Woodbridge NJ. A salesman came to help me. I test drove a car I really loved. I asked how much? I got no answer. They asked, do you love this car? I replied "yes" they asked would you like to take this car home today? I replied "yes" they said one second, we will see what we can do for you. They came back to me with a financial form and said to fill it out and let us know when you are through. I completed the form. They took the form back from me and said they will return in a moment. They returned and said congratulations. You were approved for this car (2007 Dodge Caliber). I got excited and asked well how much? Still no answer. I asked again. How much is this car? How much was my loan approved for? The answer I recieved was it's a little complicated to explain. I said how? They said because it is not a loan amount, it is a certain bracket I was in. I was very confused. They came back with paperwork for the car and said Do you want this car or not? I said deffinately! Then I followed the salesman into his office and signed the papers. He handed me the keys to the car and congratulated me once again. I drove the car home and realized there were a few things wrong with it. I called the dealer and made an appointment with the service department. I handed the service department a list of noises, for example struts and ball joints and the transmission would not shift itself until it hit about 5-6000 RPMs. I went home and called later on that day to see how the car was doing. Service said it will have to stay over night. The next day I took a trip back to the dealer in the hopes the car would be ready to go. My salesman saw me and said hi as he shook my hand. I asked if he knew how my car was doing and he said it was in bad shape. It needs lots of work so we are not giving it back to you. I was dumb founded. I said I did not understand. They said well it's simple, for us to fix the car and return it to you would cost us too much money then we do not profit. He then said to me we have other vehicles for you to look at. I said I do not want another vehicle I want mine back. He said no to me again. He saw I was totally upset and confused so he offered me my car back with the conditions the I put another $3,800.00 down on the car. I could not believe what I was hearing! When I told him This is crazy, he said well then I have to put it back on the lot for sale for the higher price. My son was with me and he said I can sell my Camaro Mom. The dealer said to him ok go home and do that and when do come right back to me with the additinal $3,800.00 and we will finish the deal. (MIND YOU MY SON IS A MINOR AND CAN NOT MAKE A BUSINESS DEAL)! I left the lot and called my lawyer and he told me this is consumer theft, consumer fraud and we will build a case! I contacted the Attourney General's office, bourough of consumer fraud! 2 Weeks later I still have no car, no deposit refund or cancellation of my new auto loan!! |
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| This sounds to me like they did you a favor by not wanting to sell you a car that was in poor mechanical condition. You should thank them for doing the right thing and allowing you to return the car. |
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