Ford Motor Company

Ford Motor Company Faulty Window Regulator/Poor Design 2004 F150 Dearborn, Michigan

30th of Nov, 2010 by User377384

In 2009 I had a window regulator replaced in the rear of my 2004 F150
FX4 behind the passenger sea,t this year in June the rear window
regulator behind the driver had to be replaced, and now in November the rear passenger
regulator has again failed in less that 18 months. in both instances
they were replaced under a warranty I bought at Hall Ford in Newport
News and paid each time a $100 deductible to have it repaired. I find it
unreasonable that a part would fail three time in 17 months and since Ford
is the only company that makes the part I can find I have no choice but
to get another Ford branded part that I feel will just once again fail
on me. There are many complaints on this on not only forums, but the NHTSA has received many reports of this issue. After contacting Ford directly and getting canned responses that there is "no recall" "no programs" and "no warranty". I feel as if there is an issue with either the design of the part or the materials used in the manufacturing of the part that is causing some kind of fault resulting in the failure and ultimately the replacement of the window regulator with a Ford part only of the same design.

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