Consumer reviews and reports on scam companies, bad products and services
Krystal International Vacation
Krystal International Vacation Club Scammed on Vacation Cancun,Mexico
17th of Jan, 2011 by User138559
While on vacation in Cancun, I decided to listen to a sales presentation by the Krystal International Vacation Club at the NH Krystal Resort. The company appeared to be legitimate and even had former Dallas Cowboy great Rafael Septien as one of their salesmen.
Nothing interested me until I was ready to leave and the final salesman (possibly the sales manager) made me an offer I couldn't refuse. For $4,900.00 I could get 10 weeks at the NH Krystal Resort over the next 10 years (1 week per year) as well as membership into their vacation club where you received the first 2 years membership free and could remain a member as long as you paid the annual dues. Here they guaranteed a weeks stay at resorts all over the world for no more than $399 a week. This didn't interest me until he told me I could sell my 10 weeks back to Krystal in blocks of 5 weeks over a 2 year period for $3,500 a year! WOWwhat a no brainer in my mind! I could ?invest' $4,900 today, have $7,000 in 2 years and still have access to the $399 or less a week package!
When I questioned how they could do this and why, the salesman gave me a reasonable explanation. I even asked him what he would do (use the 10 weeks or sell them back to Krystal) and he said selling them back was the best deal. They had me!
Since selling my weeks back to Krystal was optional, I didn't really expect to see anything in the sales contract. Ray Rubio, the Quality Assurance Manager, also explained how I could sell the weeks myself. That however wasn't in my plan.
Reality hit me a few weeks later when Krystal gave me a ?welcome' call and didn't ask about buying back my weeks. I contacted both Ray Rubio and the Quality Assurance department about buying back my weeks and both gave similar responses of Krystal International does not handle the rental or resale of your weeks. which doesn't answer my question. They never denied that the salesman told me that Krystal would buy back my weeks, they just ignore the question!!
I fought the charge with my credit card company but lost since nothing in the contract addresses Krystal buying back my 10 weeks and my 5 day cancellation period was long past. Since I lost that private battle, I have decided to go public and warn others of this scam!
BEWARE!! DO NOT FALL FOR THIS SCAM WITH KRYSTAL!! DO NOT BELIEVE WHAT THE SALESMEN SAY UNLESS IT IS TYPED IN THE CONTRACT!! IF IT IS NOT TYPED IN THE CONTRACT, KRYSTAL WILL NOT HONOR WHAT WAS TOLD TO YOU DURING THE SALES PRESENTATION!!
Comments
4136 days ago by BarbaraF
Timeshare scams are HUGE problem in Mexico. We purchased a Royal Elite Timeshare last year. We were promised all kinds of opportunity, while they kept serving us cold Coronas. Between HSI, RCI, and Royal Elite it seems that this is all a scam. We initially made three payments of $800, and now after Royal Elite has made a mistake with their collections back in the end of 2008, Monterey Financial has been threatening to send me to court to recover the unpaid portion ever since. Royal Elite is almost impossible to contact. This has become a huge pain, and a troubling financial burden. These are more complaints made on the Royal Elite timeshare resorts:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

We will not go down without a fight. We are working now with PROFECO and will continue to haunt them

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1498 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1723 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1727 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1728 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in