John Cottingham

John Cottingham MD Dr Cottingham didnt provide requested service League City, Texas

12th of Jan, 2011 by User905355

Some time ago I requested thatDr Cottinghamperform DOT therapy on my eye lids. On the day of service he asked if I would like my entire face done since it would be no extra charge, and I agreed. After the procedure was completed he told me that he couldnt do my eye lids since he did not have the necessary eye protection for me. He said that the next time he did the DOT procedure, that he would be sure to have me fitted for the proper eye protection, and do the treatment at no charge. His additional words were " I will take care of you". I never heard back from him. I began calling for updates and aways had to leave a message. He never returned my calls. When I became a pest he would sometimes speak to me saying that he hadn't forgotten about me. This has now been about 2 years!!!! More than enough time to remedy my situation or just give me my money back so I could find the procedure elsewhere.BEWARE!

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Comments

4766 days ago by Fedup225

I feel like i am getting the run around by the staff. The staff at this office will take your call and quickly tell you what you want to hear just to get you off of the phone. i have had a very difficult time getting any call backs from them in a timely manner and i am promised call backs that are never ever recieved. I am not sure if the issue lies with the doctor or with the staff meaning that i'm not sure if they are even relaying the messages to him. i am getting very fed up. I hate being made to feel like I am pestering people by having to continuously call back to get a response.