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Jenna Whitehead
Improperly Charged By NTTA
4th of May, 2011 by jenna0211
My husband and I received a packet of invoices at the end of March for tolls we needed to pay. These amounts were not all correct, as apparently there is a duplicate account for my husband and I, and we had a toll tag at the time. These invoices already had a violation fee attached. Furthermore, some of the charges were duplicates. We called the NTTA and asked for them to send us a revised invoice. On May 3, we received another packet of invoices that were violations, and now it is upwards of $8,000. I wrote Bill Moore, a Director for Collin County on the NTTA Board of Directors. Now, since I've been charged these fees, they will not take a reduced amount, nor will they accept a payment plan. We also did not receive an original bill, nor were we given enough time to pay it before they imposed the increased amounts on us. There is nothing that appears can be done.
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