Green Dot Corporation

Green Dot Corporation MyGreenDot, GreenDot Card Scam, Don't keep your money on these! Monrovia, California

10th of Aug, 2011 by User878897

Awhile back I decided to put some cash onto a GreenDot card to pay some bills. I ended up purchasing a "prepaid card" to reload my main card. A time passed before I got to load the prepaid card onto my main card. Upon trying to cash out the prepaid card, I was denied- someone had already cashed the prepaid card out. I contacted the company and filed a report, only to be denied re-imbursement of my own money! BBB could not help, as the company made up some excuse! I'm out $375 because of these people! This is a scam they run and they are getting away with it! Please be careful when working with this company and their products, they don't have any security process for this scenario.

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Comments

4836 days ago by Green Dot Corporation

We truly apologize for your experience. Green Dot understands the importance of our customers’ need for access to their hard earned money. We have issued over 10 million cards. We have an A+ rating with the better business bureau and Green Dot Prepaid cards are FDIC insured. Without more information we cannot provide details as to the resolution of this issue. We would be happy to discuss your issue with you, please contact us at [email protected], provide a contact number and your full name. We look forward to assisting you further.