Furniturebuzz

Furniturebuzz Cheap prices but NO Customer service Internet

3rd of Jul, 2011 by User577555

In late May I ordered a TV stand from Furniturebuzz. When the item had not shipped after 7 days, I called and Robert advised me that it takes about 3 WEEKS to ship. Since my TV was arriving that day, I cancelled my order immediately. Robert said my credit card would be credited for the $250. Note: They charge your card IMMEDIATLEY, NOT AT TIME OF SHIPPING. After 2 weeks my card was still not credited. With my payment due date approaching, I called Furniturebuzz basck and asked why it was taking so long. Another guy answered and said that my cancellation was being handled by Accounting and that it would take another week to credit my card. Needless to say I was livid at this point. After 3 weeks my card still has not been credited, so I disputed the charge with my credit card company. Furniturebuzz can deal with them now. Long story short, STAY AWAY FROM THIS COMPANY. THEY ARE A SCAM AND SUCK YOU IN WITH LOW PRICES AND FREE SHIPPING. Pay a few dollars more and deal with a reputable company.

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Comments

4872 days ago by Buzzbad

THEY RIPPED ME OFF HOPEFULLY THEY WILL BE IN JAIL SOON. THEY TOOK MY $1400 THREE MONTHS AGO AND NEVER DELIVERED A PRODUCT. THEY HAVE YET TO REFUND MY MONEY. ROB AND AMY SHIPPY ARE THE OWNERS CALL AND COMPLAIN TO THEM THEIR COMPANY IS A RIP OFF

4867 days ago by Tom Sabiston

I ordered a Lane Cedar Chest in March 2011. They quoted 45-day deliver. (May) It didn't arrive in May and they quoted June delivery. It didn't arrive in June and they quoted July delivery. It didn't arrive in July and they said that Lane still had not shipped to them. I called lane and Lane said the order was ready, had been ready, and that was all they could say. (Maybe FurnitureBuss is on credit hold?) Anyway, FurnitureBuzz could tell me NOTHING and said I could e-mail the owners, but other than that they could tell me nothing more.

These folks get the payment from credit cards up front. sit on the money for months and never deliver any product. There are other complaints posted on the web as well. Wish I had read then FIRST, because I would have ordered the product elsewhere! Doing business with these folks is asking to get ripped off!

I seriously doubt everything on their website. I think that Rob and Amy Shippy (If that's their REAL name.) are running a scam out of their bedroom! This is major fraud, across state lines, via the internet. They should go to jail. Fortunately, I can recover from such fraud through my credit card. Some may not have that choice or leverege.