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Fit Brains
Fit Brains Small Print and Ignoring Cancellations will be the demise of Fit Brains Vancouver, Alberta
14th of Jun, 2011 by User580850
I signed up for Fit Brains, but soon found it limited in a number of manners, so did not elect to renew my subscription. Unfotunately when they charge my credit card for a second time I discovered that they would not credit the subscription even though I cancelled it immediately and had not used it in months. They stated that I had to send them a cancellation order or they automatically renewed, according to their on-line contract. So I then proceded to send them an email but could not get a response, so sent two more to other email addresses for the company. When I was charged again, I sent the copies of my emails to Mastercard and they reversed the charge. The very day that Mastercard processed my credit, they charged me again. I now am advised by MasterCard to cancel my credit card in order to avoid future charges because they are obvious not respectful of there customers, who are predominantly seniors.

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