| Express Transactions Services |
| Express Transactions Services Inc scammers montreal, Quebec |
| 3rd of Jan, 2011 by User854475 |
Original incident was Jan 2010.
This company called our office claiming to be part of Global Transactions (our POS provider) and indicating we should stock up on paper for our POS machine before our busy season.
We never confirmed an order, but received 2 boxes containing 60 rolls of termal paper, swipe cards? and a US currency counterfeit detection pen and an invoice for $ 224. Normally we go through 1 - 2 rolls of paper in a year, so never would have ordered 30 years worth of supply, and our business NEVER deals with US currency so would not have ordered a US Currency couterfeit dedection pen.
Tried to phone and send back product, but we were informed that we didn't have a return PO# and Express Transactions would NOT receive returns without the number. Various staff from Express Transactionshave repeatly phoned our office requesting payment but will never give a return PO#, and will not leave a number or contact name for us to phone back.
We contacted the BBB in March 2010, and received a Bulling/Scathing letter from Express Transactions calling us liers and rude.
Almost a year later we still have CRAP product and receive phone calls from their "credit" department. And recently they pretend to be a collection agency.
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| We are a company in Vancouver and are getting the exact same harassment. They sent two boxed of stuff and the same an US currency counterfeit detection pen. They are now harassing we have the rest of our order waiting to ship yet they won't take anything back. Companies like this should be stopped. |
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| We also are having the same problems with this company. They convinced us to purchase the first shipment which we paid for. Then they sent another shipment and charged considerably more for it. When we tried to dispute it, they said that we had agreed to purchase two shipments. We reluctantly paid the second invoice and told them not to send any more. Well, they keep sending supplies and keep dramatically increasing the price. They are trying to charge hundreds of dollars for crap that we wouldn't have ordered and don't even need. We have tried numerous times to get them to stop sending their stupid useless supplies but they keep sending it and demanding payment. They are now threatening us, calling us at home (who knows how they got our home phone #(creepy), and harassing us on a daily basis. When we call them, we get nothing but an answering machine. Does anyone have any ideas of how to get this to stop? |
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Good news for you all... They have been shut down by the police.
http://www.theglobeandmail.com/report-on-business/four-montreal-telemarketing-companies-charged-with-fraud/article2176368/
Got 'em!
Be aware that these scams will inevitably pop up again... it'll be under a different name, but keep your emplooyees knowledgable! |
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| Great news about them being shup down, can't wait to tell my boss, I unfortunatley got taken by these people too, but they actually had a rep come into our store with TD id and badge and TD clip board and business card and we ordered some swipe card. Well I almost fell over when I got the invoice, 130.00 for alcohol soaded cardboard. We reluctantly paid but for about a year late "Alex" kept calling to say the rest of my orde would be shipping soon, I kept telling him that i did not order anything and would refuse shipment if he shipped it. He phoned back weekly to harrass me. He finally gave up when I told him to contact our legal dept. |
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| Be aware.. while that one might have been shut down, we are now currently dealing with the same issues as of this month. And I can definately say that they are back in business as "Sylvia" just called us this morning. We sent the stuff back via Greyhound seeing as they would not return our calls and told them tough. The rolls that came (we opened one box to look) were not wound up, were dirty and destroyed, really bad bad products. There was not way you could use half of them as they were thermal and were all black as if they had been heated up. They can keep calling all they want, the part of it is that we do not pay for destroyed product, nor product that was ordered. These people are big time scammers. |
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| This "business" is still around. 2-3 weeks ago they phoned my co-worker and she fell for the scam. So they sent 2 boxes to us and now demanding payment. She tried calling them, no answer. We haven't sent it back yet, but we don't have a physical address of them :/ |
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| I have reported them to the fraud agency, after they shipped us some supplies we did not order. The agent told me that this is called "Office Supplies Fraud", took all the information from me and advised NOT TO PAY, but rather to mail them a registered letter stating that we are revoking the shipment, and the goods have to be picked up from our company within 30 days from the letter's date; the box will be disposed if reshipping arrangements are not made during that time period. We also require that any future correspondence to be in writing. The address is : POS Transactions, 3450 St-Denis, Suite 301, Montreal, QC, H2X3L3. |
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POS Transactions tried it with us as well. They are so easy to deal with though. They will never send it to a collections agency because the collection agencies won't touch them with a 10 foot pole because they know they are scammers.
I called them and got the usual spiel from the lady who answered, she wouldn't let me talk yet accused me of talking over top of her and if I couldn't act like an adult then she would hang up (which she did). LOL, she was the one talking over me and acting like a child.
I will never pay these companies a penny...ever. They can call till the cows come home, I'll call them out and call them scammers each and every time.
BRING IT ON POS Transactions, I'm ready for you. LOL |
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| May 18/12: Same thing at our office. They were lucky enough to catch a new employee at the front desk. They told her we previously paid by cheque, and asked if we could send another cheque for product. She told them she didn't know and referred it to me. I told her it was just a scam, and forgot about it. On May 18/12, I received a notice in my mailbox a package was awaiting delivery, so I went and picked it up. I didn't take note of the sender since we have supplies arriving at our office daily. When I realized what it was, I called, and "emily" said that we have 30 days to return the unwanted items. I told her I would send it back COD, but she said it would just be returned to us since we have to pay postage back. I told her I would not pay postage on something I did not order. The good news is that they wrote down the wrong name of the employee that was supposed to have "ordered" the supplies. |
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June 20/2012: they have popped up again. They are POS Transactions, 3450 St-Denis, Suite 301, Montreal, QC, H2X3L3.
They have shipped our company a box of supplies that we apparently should have received with our POS system over 2.5 years ago. We have refused the product and have told them to send someone to pick up the goods. They stated that they would not endure the cost of the return and hung up on us. We connected with them again this morning and they provided us with a 'return code' which is the PO number on the shipping invoice. they are now waiting for us to ship the goods back to them. Unfortunate for them, I will be sending them a registered letter stating that if they don't pick up their goods in 30 days from the date of their packing slip, I will be deposing of the goods. Agree with the last poster, they certainly don't listen because they didn't get our employee's name right either. Following up with the BBB and the police on this fraud. |
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