Consumer reviews and reports on scam companies, bad products and services
CostCaptain.com took the money but did not have the product Atlanta, Georgia
29th of Jan, 2013 by User488355
On 12/6/12 I ordered (on line) a protective cover for a Samsung Note & paid for 3-5 day shipping. Costcaptain bill my credit card on 12/11/12. 12/15/12 I inquired about my order by email. 12/16/12 they emailed me that they did not have the item and asked if I wanted to cancel. 12/17/12 I cancelled the order by email & reminded them that I wanted my card refunded . 12/21/12 I emailed that they had not responded. 12/22/12 They emailed that they still did not have the item & did I want to cancel.
I again cancel. 12/22/12 they email that they had cancelled my order. 1/6/13 I emailed that my CCard had not been credited. 1/6/13 I received a robo-email that said their current turnaround time to review is one day. 1/16/13 I called their customer service number & got a recording that said they were busy and to leave name, phone #, & order# and they would get back. I have not heard back. 1/26/13 I called my Ccard Company to dispute the charge and they credited my card back.
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