| citimortgage |
| Citimortgage fraud and deceit Internet |
| 7th of May, 2011 by User796940 |
| I went through a short period of unemployment. About the same time I recovered, Citimortgage solicited me for a loan modification program. I accepted their deal and was told that I would have a modification in three months. eighteen months later, still no modification, I complained to the Arizona Attorney-General's office and Citimortgage promptly sold my mortgage to Nationstar Mortgage. Nationstar promised to honor the modification, then six months later filed foreclosure papers. I never asked for the modification in the first place. Now I am going to lose my home. This in fraud and deceit in the extreme. |
|
|
|
|
In December 2008, we fell one month behind in our mortgage with CitiMortgage. We called our lendor and asked for help. The lender refered us to their agent Mortgage Outreach Services(MOS). MOS told us we qualifed for a loan modification. We were instructed to pay a reduced amount for 3 months at which time our temporary modification would become permanent. Every month thereafter we called in our payment and asked how the process was going and we were told to be patient.
In October 2010, when we called in our payment we were told that MOS no longer represented CitiMortgage and that anything they had set up was now null and void including our modification process. We asked them when all of this happened and they informed us that it had happened in July 2010: three months prior! We told them that could not be correct because we were not informed of such activity. We paid every month and every month they told us to be patient. CitiMortgage told us none of that mattered and by the way we now owed them for the arrearage plus interest, penalties and fees.
So, by talking to the lender, we were deceived and found ourselves thousands of dollars behind. We hired an attorney who told us this was grievable and that we should stop paying our mortgage so that we could get CitiMortgage’s attention. Of course, things got worse and we were forced to accept CitiMortgage’s offer to put all of the past due amounts at the back of our loan and restart the loan at the same interest rate. Nothing else was acceptable to them and we were advised by our less than worthy attorney to take this deal or end up on the street. Of course, now our payments are higher than they ever were. We had very little time to analyze this offer and could not get a response to any of our questions from CitiMortgage. We felt we had no other option but to accept the offer and so we did. Nonetheless, they lied to us for almost two years. They hurt us financially and emotionally. It’s one thing to be $2500 behind but it’s another to be $31, 000 behind. I have read about many homeowners who have experienced the same deceit from CitiMortgage and from other lenders. How is this not fraud? |
|
|
Post your Comment
|
|
|
