Consumer reviews and reports on scam companies, bad products and services
Castle Luxury Auto
Castle Luxury Auto Shipping I was ripped off too Hialeah, Florida
15th of Mar, 2011 by User645407
I should have heeded the warnings...makes me realize all the glowing reviews were generated by the owners and conspirators. I was given a quote of $799 to ship a car from DC to Seattle area at the end of 2010. I signed the contract with the quoted price and got confirmed date of 12-30-10. Paid the deposit to Castle... BIG MISTAKE!!!!! Around two days before the pick up date, Castle calls and says I have to pay the driver $900 on top of the $200 deposit. I said that is extortion as it was near the pickup date and I did not have time to find another company to ship car. Castle said they would honor quote and find another driver. The next day, I call them and they said they found a driver and the car would be picked up in the afternoon for $600 agreed upon price. I call next day trying to get ahold of Castle to get estimate of pickup time and they are closed. I get a text from another company that offers to ship my car for more money, strange coincidence, and when I tell them the details, they tell me that they are on a national computer system that all shippers use. They told me that NO DRIVER HAS BEEN ASSIGNED TO PICK UP MY CAR. They tell me Castle lied to me and that I have been scammed. I was offered a deal by this new company but would have to wait a week for the pickup... It is friday, new years eve and I fly out the next day....how am I supposed to wait for the pickup???? I cancel the flight, my wife and I jump in the car and drive west cross country in the snow. Talk about BS!!!! The car was not ready for cross country travel and we burn out a bearing, wait four days in podunk S. Dakota for a part ...$1,800 repair plus gas, hotel, and food, we arrive in Seattle the following friday missing a week of work. My wife pissed at me, boss pissed at me and I AM SUPER PISSED AT CASTLE LUXURY AUTO SHIPPERS. They offer to credit me for the deposit but I am still waiting..... Total Scam company.... DO NOT USE THEM.
Comments
4887 days ago by Tarablanco
i was supposed to manage the office for lee ann and suzanne they are nothing but con artists. that business is fake leeann has mastered the talent of playing the role of many diffrent people. believe me there is is no drivers and no transport of any kind she just takes your money and runs as far as i am concerned both her and suzanne belong in jail
4887 days ago by Tarablanco
lee ann is a pro at texing people that was not a diffrent transport company it was leeann she is so sleezy but do not worry her and suzanne will be in jail one day if they are not there already. lee ann and suzanne are partners in life and yes lee ann is the mastermind behind this scam and if both of them got arrested believe me she will turn on her lover suzanne, leeann does not care about any one but her self

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