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CarTrawler Deceptive cancellation policy Internet
7th of Mar, 2013 by User225965
Cartrawler says if you cancel your reservation within 7 days but before 48 hours, you will receive a 100 percent refund. It also states that if you cancel prior to 7 days of rental, you will receive a full refund minus 25.00 Euro. Isn't that a** backward. I can see taking a cancellation fee if you cancel within the seven days but over 30 days out? My reservation were for 11 - 23 April 2013. I cancelled on 2 March 2013 and received a confirmation of cancellation on 4 March. It wasn't until checking our bank account did we notice they charged us 25 Euro. Beats the heck out of me why other than that they are ripping me off.

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