Canadian Pharmacy Meds.com

Canadian Pharmacy Meds.com Incompetent. Pharmacy sends different drugs than ordered - twice. After 8 weeks, lies and no refund yet. Richmond, B.C.,

19th of Sep, 2011 by User799115

I turned to Canadian Pharmacies because I can no longer find Effexor non XR in the states. I asked them to check with the pharmacist to make sure they had it. They refused but assured me they had the drug. Doctor's scrip clearly specified " BRAND NAME, NON EXTENDED RELEASE" in all caps and I specified in call. They sent me the extended release. Three phone calls later, they assured me the correct medication had already been sent and rushed. Three weeks and five phone calls later, they admitted the incorrect medication had been sent again because there is a shortage in what I ordered. (Why not just tell me that in the first place, especially when I specifically asked?? Instead they knowingly send the wrong drug???!!) They don't return phone calls when they promise (I wouldn't either if I had such incompetence to report) and after 8 weeks of waiting for the correct medication, they told me I have to wait another 5 to 8 business days for my refund of $250.00. By the way, most Canadian drugs are not reimbursible from insurance or Flex Benefits. I used to be a big fan of legalizing Canadian drugs for the U.S. --- Now I get it!

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