Consumer reviews and reports on scam companies, bad products and services
Best Buy Chase
Best Buy Chase Credit Card will ignore your payment history and drop you Internet
12th of Jun, 2011 by User515671
I've been a loyal Best Buy customer for years (I actually started with a Circuit City account which was transfered to Best Buy). When I tried to make a purchase over the weekend, I was told that my account had been closed. When I called customer service to ask why, they said it was because I had too much credit card debt. Although I do have a number of accounts with high balances, I am never late on my payments and always pay much more than the required payment amount, including my Best Buy/Chase payments. However, I only use the Best Buy card for purchases qualifying for zero interest, and the fact is they're not getting any interest money from me (which I think contributed to their decision). I can understand if I'd missed a payment or had late payments, but the fact is I've completely honored my payment obligations. I told the service rep that I will NEVER buy from Best Buy again, and that's a fact. So be aware, it doesn't matter if you handle your account responsibly, they can still ditch you!
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