Bellco Credit Union Westminister, Colorado 120th/Huron Branch Bad Customer Service Westminister, Colorado

15th of Mar, 2013 by User852706

I have banked here for 2 yrs and have only a savings account. I have been in good standing with them., Well this past week I received a check from a company that wanted me to work for them. I took the check into the bank and told the teller that I didn't want to take any money from it until I made sure that it cleared. But I wanted to take out $25 dollars that was in my account. The teller took the check and was gone for 15 minutes. She came back and told me that the check was fraud and took it from me. I called the company in front of her and they were upset and told me that they would send me another one. The Next day I went to my ATM and realized that they blocked me from using my ATM card and depositing a check so I went into the bank the next day and the same teller (a woman with shoulder length dark brown hair) lied and told me that she didn't know why it did that and said that she would order me a new card. She never told me that my card wouldn't work or why. The next day I went back in and asked a differnet teller(A Male) why they blocked me from depositing my checks and getting money from my ATM. I asked them why they were playing games with me? He told me that It was because I was trying to cash that last check, which was A Big Fat Lie. I asked them why they did it I did nothing wrong and it wasn't my fault that someone gave me a bad check. It had nothing to do with my ATM card. He told me that it was to keep me from trying to cash another one threw my ATM, and that they were trying to protect me., I kept asking him why would I do such a thing when I knew that their had been problems?? I cash an average of 25 or more checks per month! All in good standing! He had no answer for me I told him that they were trying to protect themselves and they were telling me that I was dishonest! For something that was not my fault! Another teller told me that the fraud department did it and that they had to decide if they were going to give me another card????? What a bunch of crap! I did nothing wrong and was being treated like a fraud scammer or something! It was probably because the first teller lied( the woman with dark shoulder length hair) and said that I was trying to cash it. If I wanted to do that I would of taken it to the ATM! What a bunch of idiots! This Bank Branch is bad news, if you belong to Bellco go to another branch like the one on 104th. They have poor customer service, have tellers that lie and want to throw you under the bus! I told them that I wanted to take all my money out of that bank which I did and I have another bank that I deal with.

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