| Austin Diversified Products |
| Austin Diversified Products Advanage Wonder Cleaner Overpriced, scam, stole my money, never answers calls or phone messages Harvey, Illinois |
| 13th of Nov, 2010 by User536242 |
| I usually avoid door-to-door sales, because 10 times out of 10 they are overpriced, a scam, and a poor company behind the product. This situation is no different. I reluctantly purchased 2 bottles because I need to pressure wash my house. Salesman demonstrated the product. It cleaned everything, but he used a hard bristle brush and a steel wire brush to clean concrete. With these tools, almost any cleaner is going to scrub off the dirt. But I have to say the cleaner does work very well. And the 2 salespeople were very personable and polite--perhaps because I didn't say no thanks. But I had so many problems I have to say AVOID THIS COMPANY, say thanks but no thanks. First, it's overpriced. $36.95 for one bottle, you can get the same amount of a good green cleaner for about $10.00. Second, the salesman overcharged me. Two bottles are $64.95. Local tax is 9.75% ($6.33) for a total of $71.28. Salesman wrote $64.95 subtotal, left tax and total blank, and charged me $73.00. Dummy me should have noticed right away it was odd for it to come out to exactly $73. My neighbor also bought a 2-pack and was charged $73. Where is this extra money going? Into salespersons pockets, extra profit from the company? I called the company several times and left messages about the overcharge but no one ever answered and no one returned my calls. They said that part of the profits benefited children in inner cities but they were not clear how and the website only says "...helping young people, from the inner cities of America, learn discipline, learn how to cope with life's uncertainties, and learn how to make a living." To me, it sounds like the kids benefit from working for the company, and the company pockets all of the profits. After purchasing it I went online and read the company reviews. People spoke of salespeople cursing and yelling if you said no or tried to return your product while they were still in the area. People said they shipped the product back and never received a refund. Those that listed their bank account number for an e-check found their bank accounts drained. Can't say if these are true but from my personal experience, I say AVOID AVOID AVOID! If you find yourself in this situation with any company, ask for a brochure or company website, and ask them to come back the next day or say you will order over the phone/web. You can say you always check a company's reputation before buying something. That way the salesperson gets the commission, and you can buy it if you want it. |
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