After numerous emails and communications since 08 09, On May 2010 I decided to send a group of my work on consignment to the Zaruba & ZarubaGallery owned and operated by Andrew and Douglas Zaruba.
sent 20 high end pieces of jewelry at 32K in retail value; and waited for the galleryto contact me back as shipmentreceived . No word came. waited a week and sent an email ,no reply. telephoned and could not speak to the owner but to an employee who said they had received the work and everything looked great , delivery (UPS2day)was confirmed/signed by Zaruba .
June and July passed I had sent messages to find out how the work was doing in their store. no response. telephoned a few times left msgs. and in Augustspoke with Douglas Zaruba,and asked him to just Send My work back.He assured me that everything was fine and will relay the message to Andrew the son.
Mid September still no response. a few more phone calls to Andrew's personal cell number in september and he finally told Us that 2 pieces had sold ,and he will return the rest of the work back. at which time we asked him to also include payment of the pieces in the same shipment, he refused to do so and said he would send the payment a few days later.
That was the first week of October 2010. I sent emails,left telephone messages,wrote him letters of collections,hired a lawyer who did the same , he still has not paid the $990.00 owed to me on the 2 pieces ,a large Pendant , and a ring.I placed a complaint with the Better BusinessBureau of Baltimore , and they let me know that the Gallery owner has refused to comply and rectify the unpaid bill.
At this point the BBB advice ;the only thing left for me to do is start civil court proceedings, till I found out about Ripoff report.
Zaruba and Zaruba has owed me this money sinceAugust 2010, in cases like this normally there would be 2% interest on the money owed,which is $19.80 per month,at least for 7 months,=$138.60 on top of the $990.00I am willing to let go the interest; if they pay with in the next 10 days from this report date 26 January 2011.
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