Xperience Days

Xperience Days Scam, Internet

25th of Mar, 2011 by User623287

This is a scam! I ordered the private hot air balloon ride for my boyfriend's birthday. I tried to schedule it and was told it was booked for the next 2 months! I emailed again to schedule when it got warm again and was told (after following up several times when I did not get a response) that the private rides were no longer available on the weekend (even though they were when I ordered it). Over several email exchanges they were extremely rude and would not refund my full purchase price. I finally called and the woman (Chrissy) was horribly rude to me and then hung up on me! I called back and asked to speak to her supervisor. She said she was "not there" but would send me to her voicemail. I left and message and never heard anything back. HORRIBLE customer service and down right unethical! What kind of company changes the terms of what it offers and refuses to refund your money??? I've never had a company be so rude and awful to me that I was literally shaking when I got off the phone. Do not buy from them - you will regret it!

Track this Report 1 Comment | Post a Comment

Comments

4531 days ago by Happychka

SCAM!!!

Just wanted to say BEWARE of this Company www.Xperiencedays.com, I am the one who gave a Gift Certificate to my friend for nearly $2, 000 and he never could use it, BECAUSE as per this Company IT EXPIRED!!!, even though at the time of purchase and now it says all over their
website:
"Gift Certificates do not expire and can be redeemed at any time
allowing the gift recipient the freedom to enjoy their experience at any time
in future."

...how does it sound? Promising, right?

BUT this company took my money and over the phone they keep telling me that the rules have been
changed almost right after I have purchased one?!?!?
Now, who likes to be ripped off just I like was and look in front of your friend, whom you gave a
gift of a lifetime experience, like a lair, or which ever you can be called for
such a "joke-gift".

BEWARE of this company!!!