WildBlue Satellite Internet Wild Blue Installer demands up front charges for installation services South Englewood, Colorado

3rd of Sep, 2012 by User928243

As our second choice after ordering HughesNet, WildBlue communications sounded like a good internet service. We ordered their service over the phone last year and paid in full. When the person came to install the modem and everything, He demanded payment for his services in an amount of $500. We already paid it but he would not leave our home until we paid him for the installation. You aren't supposed to pay the installer for this. After we paid him, he left and after the next 15 days, our service was suspended because they said that we hadn't paid anything. We told them to kiss our asses and to take the equipment back and that we were not going to pay them again for their thieving employees' screw ups! We sent the modem back to them and then they said that we never sent it to them. We have received bills from WildBlue since then constantly increasing in charges and ignore them. Please do not order WildBlue internet.

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