Walmart Optical Center

Walmart Optical Center Walmart Superstore Forcing you to buy their glass/contact by INCOMPLETE Information on eye exam prescription New Port Richey, F

16th of Feb, 2011 by User148317

After an eye exam a Pupil Distance was requested. The response was " I can't give you that information because then you can buy glasses somewhere else." When asked again and a corporate complaint filed, the Vision Center manager called and said, "it's policy" yet nowhere in the policy copy given at the Vision Center or from Walmart prohibits the eye exam results that were paid for to be withheld. I received a call from the store manager of the Vision Center after I wrote a complaint to corporate and "Matt" said that I can come in and he will give me the Pupil Distance to complete the prescription. I declined as I want absolutely nothing to do with them, especially after reading the humongous amount of complaints against them for faulty eyeware made with the wrong prescription lenses or one eye good and the other not with both glasses, bifocals, progressives and contacts.
If anyone else has this problem, please let scam Report know. The person who stated it was policy lied, the manager truthfully said "it's a rule" which means internally the employees are to try and get the customer to buy the glasses/contacts there. The web site documenting these complaints is available when you browse Walmart Vision Center.
Gloria, Trinity, FL

Track this Report 1 Comment | Post a Comment

Comments

4713 days ago by Showlowguy

Walmart, Showlow, AZ Did 2 eye exams one on me and my brother...I was told that my prescription was cost over $400.00 for just the lenses...These will be my first glasses at age 45 and my eyes are not in that bad of condition. Both my brother and I walked out without glasses but noticed when trying to look up prices on line for glasses neither of our prescriptions had pupil distance where it should be written on the script, it was left blank. Walmart refused to give out...I did not get complete exams actually worthless as the doctor did not even due full exams on either of us. Getting money back because i used my visa and the service i was paying for was not completed.