vivint Blantently lied to me saying i had no contract and could cancel anytime. Internet, Internet

1st of Jan, 2012 by User613837

Vivnt will tell you what ever they have to, to keep you from canceling their security system, even blantantly lie. I called last July to cancel my system because July was my contract date and the sensors are always falling on the windows. A female told me she would fix my system for free, drop my monthly fee, and I would not have a contract, I could call and cancel any time. Well today after two more sensors have fallen off I called to cancel and was told I can't until July, that I do still have a contract. Because I was not at a cancellation date I even had to talk to 3 different people to even get a tech to my house to fix the system with paying $50. Vivint is not a company that stands up to what their employees says. I would never do business with them!!! They are liers and cheaters!!!

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3980 days ago by Rmballoon

I just got off the phone with Vivint, and you are absolutely correct they are liars. I was lied to from the very beginning.

I was told that viivnt bought out ADT which was the system that was in the house. Lie
I was told that I had a month to month deal, not a contract for a length of time. Lie
I was told that they wouldn't take money out of my account, I could make online payments. Lie
I was told that they would put the same type of system in my house that was currently in the house with the same features. Lie
I'm having the same issue every morning with my window sensors.